Privacy Policy

 

We at 3J Crystal Crafts respects the privacy of our customers and is committed to protecting the personal information you provide to us. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you visit our website or engage with our services. By using our website or providing your personal information to us, you consent to the terms of this Privacy Policy.

We may collect personal information from you in various ways, including:

  • Contact Information: Name, email address, phone number, and shipping address.
  • Payment Information: Credit card details or other payment information.
  • Account Information: Username, password, and account preferences.
  • Communication Information: Interactions and communications with us, including emails or inquiries.
  • Website Usage Information: Information about your visits to our website, IP address, browser type, and referring website.

We may use the collected information for the following purposes:

  • Processing Orders: To fulfill and manage your orders, payments, and shipments.
  • Customer Service: To respond to your inquiries, requests, or provide support.
  • Marketing Communications: To send promotional materials, newsletters, or updates about our products and services.
  • Website Improvement: To analyze and improve our website's performance, functionality, and user experience.
  • Legal Compliance: To comply with applicable laws, regulations, or legal processes.

We may share your personal information with third parties in the following circumstances:

  • Service Providers: We may share your information with trusted third-party service providers who assist us in operating our business and providing services to you.
  • Legal Obligations: We may disclose your information if required by law, regulation, or legal process.
  • Business Transfers: In the event of a merger, acquisition, or sale of our business, your personal information may be transferred to the acquiring entity.

We implement reasonable security measures to protect your personal information from unauthorized access, loss, or alteration. However, please note that no method of data transmission over the internet is completely secure.

You have certain rights regarding your personal information, including the right to access, update, or delete your information. To exercise these rights, please contact us using the information provided in the "Contact Us" section below.

Our website is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected personal information from a child, please contact us to have the information removed.

We may update this Privacy Policy from time to time. The updated policy will be posted on our website, and the effective date will be indicated at the top of the page. Please review this Privacy Policy periodically for any changes.

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at: sales@3jcrystalcrafts.com